Welcome to Yeeha! This service policy applies to your access and use of the Yeeha application and related services (hereinafter referred to as "this service"). Please carefully read this service policy to understand the relevant rules of the services we provide to you. If you use this service, it is deemed that you have accepted the constraints of this service policy.
1. Service Content and Provision
Service Overview: Yeeha is committed to creating a comprehensive entertainment platform that integrates social interaction, voice communication, strategy games, and other functions for global users. Through this application, you can create and join voice chat rooms, participate in fun strategy games, stay in touch with friends using instant messaging (IM) systems, and explore more diverse social gameplay.
Service provision and changes: We will do our best to ensure the normal operation of this service, but due to technical failures, server maintenance, legal and regulatory changes, etc., the service may be adjusted, interrupted or terminated. If possible, we will notify you in advance of any relevant changes. Meanwhile, we reserve the right to modify and update the content of this service at any time, including but not limited to adding or removing certain features, games, optimizing the user interface, etc. If you continue to use Yeeha after the service changes, it means that you accept the changed service content.
Technical requirements: In order to use this service, you need to have a device that can run this application normally (such as a smartphone, tablet, etc.), and ensure that the device is connected to an effective network. You are responsible for bearing the costs of equipment purchase, network access, and other expenses incurred due to the use of this service. We do not guarantee that this service will function properly on all devices or network environments. If any abnormal use of the service is caused by issues with your device or network, we will do our best to provide assistance but will not assume any responsibility.
Technical requirements: In order to use this service, you need to have a device that can run this application normally (such as a smartphone, tablet, etc.), and ensure that the device is connected to an effective network. You are responsible for bearing the costs of equipment purchase, network access, and other expenses incurred due to the use of this service. We do not guarantee that this service will function properly on all devices or network environments. If any abnormal use of the service is caused by issues with your device or network, we will do our best to provide assistance but will not assume any responsibility.
2. User behavior norms
Compliance with laws and regulations: When using Yeeha, you must comply with all applicable international, national, and regional laws and regulations. It is strictly prohibited to engage in any illegal or criminal activities using this service, including but not limited to fraud, defamation, invasion of privacy, dissemination of obscene materials, promotion of terrorism, money laundering, etc.
Maintaining community harmony: Respecting other users is one of the core values of our community. You are not allowed to post or disseminate any hate speech, abusive language, harassing information, discriminatory content, whether based on race, ethnicity, gender, sexual orientation, religious beliefs, age, disability, or other factors. Maintain a civilized and friendly communication atmosphere, and avoid unnecessary conflicts or arguments.
Content Compliance: All user content (such as text, voice, images, videos, etc.) you post on Yeeha should ensure legality, authenticity, originality, and not infringe upon any third-party's intellectual property, reputation, privacy, or other legitimate rights and interests. It is prohibited to publish false information, rumors, spam emails, advertisements (without We have the right to review user content and take measures such as deletion and blocking for any violations. We will also handle accounts based on the severity of the violations.
Fairness of the game: When participating in platform games, you should abide by the game rules and not use cheating tools, cheating programs, or other improper means to interfere with the normal progress of the game or undermine the fairness of the game. It is strictly prohibited to exploit game vulnerabilities to obtain illegal benefits. If such behavior is discovered, we will impose penalties such as account suspension and have the right to recover game profits obtained from violations.
3.Account management
Registration and Login: You can register a Yeeha account by providing information such as your phone number and email address, or choose to use a third-party account (such as Facebook, Google, etc.) for login. When registering, please ensure that the information provided is true, accurate, complete, and updated in a timely manner. You are responsible for the proper safekeeping of your account and password, and are not allowed to lend your account to others for use. If you discover that your account has been hacked or there are any abnormal situations, you should notify us immediately and we will assist you in handling them.
Account usage restrictions: You can only use your Yeeha account for personal non-commercial purposes and are not allowed to engage in any commercial activities, such as advertising promotion, product sales, etc. Without our written consent, the account may not be transferred, sold, rented, or registered in bulk through any automated means.
Account freeze and cancellation: If you violate this service policy or other relevant regulations, we have the right to freeze, restrict or cancel your account. After the account is frozen or cancelled, you may no longer be able to log in to Yeeha using that account, and some or all of the data in the account may be deleted. If you have any objections to the account processing results, you can appeal through official channels. At the same time, you also have the right to voluntarily cancel your account, and after cancellation, we will process your personal information in accordance with relevant regulations.
4.Privacy and Security
Privacy Protection: We strictly comply with the Yeeha Privacy Policy to process your personal information, which details how we collect, use, store, share, and protect your personal information. Please carefully read the privacy policy to understand your rights and our obligations. We promise not to use your personal information for purposes unrelated to this service without your consent.
Security measures: We adopt various technical and management measures to ensure the secure operation of this service, protecting your account and personal information from unauthorized access, use, leakage, or tampering. However, due to the complexity and variability of the Internet environment, we cannot guarantee absolute security. If a security incident occurs, we will take timely measures to handle it and notify you in accordance with legal and regulatory requirements. At the same time, we encourage you to take appropriate security measures, such as setting complex passwords, not clicking on unknown links, etc., to jointly maintain service security.
5.Protection of Minors
Age restriction: Yeeha services are only available to users aged 18 and above. If you are under 18 years old, please do not register and use this service. We will use technical means for age verification during the registration process. If a minor is found to have registered or used this service, we will handle it in accordance with relevant laws, regulations, and policies.
Special protective measures: For situations that may involve minors, we will take additional protective measures. For example, in terms of content review, strict screening and restricted display of content that may affect the physical and mental health of minors; In social interaction functions, restrictions on communication permissions between minors and unfamiliar users are implemented to create a safe and healthy online environment.
6. Intellectual Property
Yeeha Intellectual Property: The Yeeha application, related services, and all content contained therein (such as software code, designs, icons, text, images, audio, video, game materials, etc.) are protected by copyright, trademark, patent, and other intellectual property laws and regulations, and their ownership belongs to us or the relevant rights holders. Without our or the relevant rights holder's written permission, you are not allowed to copy, modify, disseminate, display, sell, rent or otherwise use any content of Yeeha, otherwise it will constitute infringement and we will pursue your legal responsibility in accordance with the law.
User Content Intellectual Property: You have intellectual property rights to the user content you post on Yeeha, but you grant us a global, royalty free, perpetual, irrevocable license to use, copy, modify, adapt, publish, translate, distribute, display, and execute your user content for the operation, promotion, improvement, and other lawful purposes of this service. At the same time, you need to ensure that the user content you post does not infringe any third-party intellectual property rights.
7. Fees and Payment
Free services and paid items: Yeeha provides some basic services that are free to use, but some advanced features and virtual items (such as game props, virtual currency, etc.) may require you to pay corresponding fees. Before you purchase the paid item, we will clearly inform you of the price, payment method, service content, and other relevant information.
Payment Security and Refunds: We use a secure payment system to process your payment transactions, ensuring the safety and reliability of the payment process. If you encounter any problems during the payment process or have a refund request for the purchased items, please contact customer service according to our designated process for processing. The refund policy will be formulated and implemented based on specific payment items and relevant laws and regulations.
8. Fees and Payment
Service termination: Unless we have the right to terminate the service due to your violation of this service policy, if we decide to stop operating Yeeha or related services, we will notify you in advance and provide you with necessary assistance within a reasonable period of time, such as exporting personal data. After the termination of the service, we will process your personal information in accordance with relevant laws, regulations, and privacy policies.
Limitation of Liability: To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, special, punitive, or consequential damages (including but not limited to data loss, business interruption, loss of profits, personal injury, etc.) resulting from the use or inability to use this service, unless such damages are caused by our intentional or gross negligence. Meanwhile, we do not assume any guarantee or responsibility for the services or content provided by third parties (such as third-party advertisements, links, etc.).
9. Dispute Resolution
Applicable Law: The signing, performance, interpretation, and dispute resolution of this service policy shall be governed by the laws of [specific applicable legal region]. If there is a conflict between the laws of the region and international treaties or conventions, the provisions that are more conducive to protecting the rights and interests of users shall prevail.
Dispute resolution method: If any dispute arises between you and us regarding this service policy or the use of this service, both parties should first resolve it through friendly negotiation; If no agreement can be reached through negotiation, either party has the right to file a lawsuit with the competent people's court. During the dispute resolution period, both parties shall continue to fulfill other terms of this service policy except for the disputed matters.
10. Other terms
Policy Update: We reserve the right to modify this service policy at any time. The revised policy will be published within the Yeeha app and will take effect from the date of publication (or as specified by specific circumstances). If you continue to use this service after the policy update, it will be deemed that you have accepted the updated policy. We suggest that you regularly review this service policy to understand the latest service rules.
Clause independence: Any provision of this service policy that is deemed invalid, illegal, or unenforceable shall not affect the validity and enforcement of other provisions. We have the right to modify or replace invalid, illegal, or unenforceable terms to ensure the purpose of this service policy is achieved.
Complete Agreement: This service policy constitutes the entire agreement between you and us regarding the use of Yeeha, and supersedes any prior oral or written agreements between the parties regarding this service. If you have any questions or suggestions regarding this service policy, please communicate with us through the feedback channel within the Yeeha app or contact customer service. We will do our best to answer and handle your related questions.